Welcome to MONSOON SKIN
Thank you for being here. By visiting our website and purchasing our products, you’re agreeing to the terms below. We’ve kept things clear and straightforward, so you know exactly what to expect when shopping with us.

About MONSOON SKIN

MONSOON SKIN is a wellness-focused skincare brand rooted in simplicity, ritual, and nature. These Terms & Conditions apply to everyone who visits our website or makes a purchase — whether you’re browsing, placing an order, or engaging with our offerings.

Our Products

We pour care and intention into everything we create. Please keep in mind:

• Product descriptions and ingredients are shared transparently, but formulas may evolve.
• Because every skin is unique, we always recommend a patch test before use.
• All MONSOON SKIN products are designed for external use only.
• We are not responsible for allergic reactions, sensitivities, or improper use of our products.

If you’re pregnant, nursing, or under medical care, please consult a healthcare professional before use.

Orders & Payments

• Orders must be paid in full at checkout — we accept major credit/debit cards and secure digital payment methods.
• Once your order is placed, it is considered final and cannot be changed or canceled.

Shipping & Delivery

We currently ship to select regions. Here’s what you can expect:

• Orders are typically packed and dispatched within 1–5 business days.
• Shipping times may vary based on your location.
• Once your order is shipped, you’ll receive a tracking number via email.
• We are not responsible for delays caused by postal carriers, customs, or weather.
• Shipping fees are non-refundable.

Returns & Exchanges

Due to the delicate nature of skincare and hygiene considerations, we do not accept returns or exchanges. All purchases are final.

However, if something arrives damaged or incorrect, please reach out to us within 5 days of delivery at info@monsoonskin.com. Kindly include your order number and a clear photo of the item in question — we’ll do our best to make it right.

Lost or Damaged Orders

We handle each package with care, but sometimes things happen in transit:

• If your order arrives damaged, please email us with photos so we can assist you.
• If your parcel is lost or missing, we’ll liaise with the courier to investigate. However, we are not liable once a package has been marked as delivered.

Ownership & Creative Content

All elements of this website — including product names, images, designs, text, and branding — are the intellectual property of MONSOON SKIN and may not be copied, shared, or reused without our written permission.

Our Responsibility

We are here to support your skincare journey. That said, MONSOON SKIN is not liable for any indirect, incidental, or consequential harm that may arise from using our website or products.

Updates to These Terms

We may update these Terms from time to time. By continuing to browse or shop with us, you agree to any changes. We recommend checking this page occasionally for the most current version.

Connect With Us

If you have any questions or simply want to reach out, we’re here:
info@monsoonskin.com